Help Desk Technical Support

PUB283233

About this role

We’re hiring a Help Desk Technical Supportfor our client, a global healthcare company, to join their team. This is a 6-month contract opportunity concluding in March 2021.

Responsibilities

  • Answering Phones (hotline environment);
  • Requesting parts shipment;
  • Monitoring work requests in salesforce;
  • Working in a functional email account with team members to answer customer inquiries;
  • Creating repots with MS Excel;
  • Reviewing documentation for accuracy;
  • Attaching documents to work orders;
  • Working within a team to manage workload and daily activities.

Requirements

Requirements

  • Experience: 3 years of experience in helpdesk & customer/field service desk role;
  • Education: High-school/Associates or equivalent experience if applicable. Certification if applicable;
  • Eye for detail, strong ability to work within multiple computer programs and systems, are fluent in using MS Excel and MS Outlook, and can prioritize and manage multiple projects/tasks;
  • Looking for independent and proactive employees with strong problem-solving skills.

Benefits

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

Join the Brunel Family

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 40 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume or up-to-date LinkedIn / Xing profile
Apply now

Any questions remaining?

Your consultant, Maria Camanag is happy to clarify anything about this vacancy. When reaching out, use the pub number:
PUB283233

Account manager

Maria Camanag
Brunel Canada - Toronto
m.camanag@brunel.net

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